top of page

Terms & Conditions

General Information

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website contains material which is owned by or licensed to us. Reproduction is prohibited other than in accordance with the design protection, which forms part of these terms and conditions.

You are solely responsible for the proper and safe handling, preparation, storage, use and consumption of the products you receive from BioBright.

We ship the product only when we receive the payment.

Refunds are applicable within 12 hours from the payment that you have made.

Algae Plant

The algae plant must only be used for decoration. Do not put the algae plant into an aquarium with other animals. They are not intended for consumption: do not drink the water or eat the algae plant. For this reason, keep them out of reach of small children aged under 15 years old and pets. The algae plants are not dangerous (they are not known to be pathogenic). The liquid food may be toxic if ingested and therefore is not suited for consumption for you, your children or your pets.

 

Our algae plants are living organisms and shipping can be pretty stressful to them. For this reason, your order will generally be shipped at the beginning of the week, so they won't have to spend the weekend at the post office. If your order is time-sensitive, then please contact us at biobright.uk.help@gmail.com.

 

The algae plants don't cope well with extremely high or low temperatures, so if the weather is too hot or cold it may be necessary to delay your shipment for a few days. Of course, we will keep you updated on this.

 

We guarantee that the algae plant will reach you alive and well. Occasionally it happens that they die during shipment, for example, if it has been too warm or cold. If you think that the algae arrived dead, then contact us within 7 days after you received the shipment. 

 

Please note that since the algae plants are living organisms, you cannot send the algae plant back for a refund if you change your mind after your purchase.

You must be at least 18 years old to place an order.​

All damages caused by the shipping companies are not under our responsibility and therefore are not refundable.

Privacy and Cookies

Your privacy is very important to us. We only collect data that is needed to correctly process your order, payment and shipment. For processing the shipment we use shipping companies such as Italian Post, Swiss Post, Royal Mail and UPS. We only provide them with data that is needed for the delivery of your order (e.g. your name, address and phone number). When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies.  However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

If you wish to view or delete the data that BioBright has stored of you, then you can contact biobright.uk.help@gmail.com. and if you want to know more about cookies you can click on this link: https://cookiepedia.co.uk/giving-consent-to-cookies.

Payment Methods

We accept only payments with:

Paying methods
Paying methods
bottom of page